Delivery Information

How it works

How much is delivery?
All orders will incur a $15 flat rate delivery charge.

Is there a minimum order amount?
Yes, we require a minimum order of $50 excluding delivery.

When will my meals be delivered?
Orders placed prior to Thursday 5pm (AEST/AEDT) will be delivered on Monday between 6am-6pm (residential addresses) and 9am-5pm (business addresses).

Any orders placed after the Thursday deadline will be processed and prepared for delivery the following Monday.

Will public holidays effect delivery?
Yes, public holidays will result in orders being delivered on Tuesday rather than Monday. This will not affect the freshness of your meals, cooking will still take place the day prior to delivery.

Where do you deliver to?
Macrobite currently delivers to the entirety of Greater Sydney, Newcastle, Central Coast and Wollongong.

For more information on delivery locations, please see below.

What if I'm not home to accept the delivery?
Macrobite uses specialised Woolcool packaging to ensure the ongoing integrity and freshness of our food. This insulated lining made from 100% pure wool is a trusted, fully recyclable, Australian product that protects perishable goods from spoilage for at least 24 hours by maintaining temperatures below 5°c. See the Woolcool thermal test report.

For regular consumers, we encourage leaving your Woolcool box outside your house on a Monday, with the lid open, for us to recycle upon dropping off your next delivery.

Can I pick up my orders from a physical location?
Macrobite operates out of a commercial kitchen in Sydney and does not have a physical pick-up location. However, you can contact us directly to discuss an alternative delivery method.

Contact us

Delivery Enquiries

For any questions or general enquiries regarding orders or delivery please feel free to contact us and we will respond as quickly as possible.